Privacy Policy
Design Muscle Inc. ("Design Muscle," "we," "us," or "our") operates www.flexdesignmuscle.com (the "Site") and provides creative and technology services to our clients. This Privacy Policy explains how we collect, use, store, and protect Personal Information, in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.
By using the Site or engaging our services, you agree to the collection and use of information as described in this policy.
Our Commitment to Transparency
We are committed to being clear and open about how personal data is collected, used, stored, and shared. In line with the Transparency Principle under the Data Privacy Act:
- We inform data subjects about the nature, purpose, and extent of processing of their personal data before or as soon as reasonably practicable after collection.
- We disclose the identity of the entities involved in processing, including clients on whose behalf we may process data, and the recipients of that data where relevant.
- We make information about our data protection practices, including this policy, publicly available on this page.
- We provide a clear channel for individuals to ask questions, raise concerns, or exercise their rights (see "Your Rights" below).
Information We Collect
The only Personal Information we collect through the Site is what you voluntarily submit through our query/contact form, which is sent to us by email. This may include your name, email address, and any other details you choose to include in your message. We do not collect Personal Information through the Site by any other means. Where we process data on behalf of a client under a separate engagement, we collect only the personal data necessary for the specific and legitimate purpose disclosed to us, and we do not collect excessive or irrelevant data.
Log Data
Like many site operators, we collect information that your browser sends whenever you visit the Site ("Log Data"), which may include your IP address, browser type and version, the pages you visit, and the time and duration of your visit. We may use third-party services such as Google Analytics to collect and analyze this data.
Cookies
Cookies are small files that may include an anonymous unique identifier, sent to your browser and stored on your device. We use cookies to collect information about Site usage. You can set your browser to refuse cookies, though some parts of the Site may not function properly as a result.
Communications
We may use your Personal Information to contact you with newsletters, updates, or other information related to our services, where you have provided consent to receive these.
Data Retention and Storage
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law or contractual obligation.
- Retention period: Query/contact form submissions are retained for the lifespan of the email account (info@flexdesignmuscle.com) in which they are received, unless the inquiry leads to a client engagement, in which case related data is retained per that engagement's own terms.
- Storage location: Submissions are received and stored within the info@flexdesignmuscle.com email account, hosted on Google Workspace. No data is collected or stored outside of this.
- Access controls: Access is restricted to the administrator of the info@flexdesignmuscle.com account.
Your Rights
As a data subject, you have the following rights under the Data Privacy Act:
- Right to be informed of how your data is collected and used
- Right to access a copy of the personal data we hold about you
- Right to object to certain types of processing
- Right to erasure or blocking of your data under certain conditions
- Right to data portability, to receive your data in electronic format
- Right to rectification of inaccurate data
- Right to file a complaint with the National Privacy Commission
To exercise these rights, contact us at:
- Email: info@flexdesignmuscle.com
- Phone: +632 8470 6771
- Mail: 15-A Glenbrook, North Sikap St., Brgy. Plainview, Mandaluyong City, Metro Manila, Philippines 1550
Please include your name, contact details, and a descontrols, to protect your data.
Changes to This Privacy Policy
This Privacy Policy is reviewed and renewed annually, or as necessary in response to new regulations, emerging threats, or audit findings. Any changes will be posted on this page, and material changes will be communicated through appropriate channels.
cription of your request. We will verify your identity before processing any request and aim to respond within 15 days.
Third-Party Data Destruction
When personal data is no longer needed, whether held by us or by a third-party service provider engaged on our behalf, it is destroyed through a secure process:
- A complete list of the data or files identified for destruction is prepared and submitted for client review and approval.
- Once approved, destruction is carried out using approved secure methods (e.g., secure wiping, shredding, or degaussing).
- A Certificate of Destruction is issued and retained as proof of completion.
Security
The security of your Personal Information is important to us, though no method of transmission over the Internet or electronic storage is 100% secure. We use commercially reasonable measures, including role-based access
Contact Us
Design Muscle Inc.
15-A Glenbrook, North Sikap St., Brgy. Plainview, Mandaluyong City, Metro Manila, Philippines 1550
+632 8470 6771
info@flexdesignmuscle.com